Last updated: August 2026
This Privacy Policy explains how All Voices Mediation Network collects, uses, stores, and protects personal data submitted through this website and related communications. We aim to handle personal data with care, transparency, and respect.
Who we are
All Voices Mediation Network provides mediation, training, advisory support, and educational services in the fields of family conflict, cross-border practice, diversity, disability, inclusion, and professional development.
For the operation of this website and the handling of enquiries submitted through it, the data controllers are Fedoua Ait-Baha and Despoina Konstantinidou, acting on behalf of All Voices Mediation Network.
You can contact us about privacy or data protection questions at:
Email: info@allvoicesnetwork.com
Website: www.allvoicesnetwork.com
- What personal data we collect
We collect only the personal data that is necessary to respond to enquiries and provide our services. This may include your name, email address, telephone number if provided, country or location, professional role or organisation, the type of enquiry you send, the content of your message, and any language, accessibility, or communication needs you choose to share.
Depending on the website setup and your cookie choices, technical or usage information may also be collected, such as device and browser information, pages visited, approximate duration of visit, referring website, approximate location, and cookie preferences.
- Sensitive information
Because of the nature of our work, visitors may choose to share information about family situations, children, conflict, disability, chronic illness, neurodiversity, health, accessibility needs, culture, identity, or workplace difficulties.
Please avoid sending highly detailed or unnecessary sensitive information through the contact form or by email. A short description of the kind of support you are looking for is usually enough for an initial enquiry.
If you voluntarily provide sensitive information, we will use it only as necessary to understand and respond to your enquiry or to provide the professional service you have requested, and only where we have an appropriate legal basis to do so.
- Why we use personal data
We may use personal data to respond to enquiries, understand what kind of support you are looking for, arrange introductory conversations or meetings, provide information about our services, prepare proposals or training arrangements, adapt communication where accessibility or language needs are shared, maintain basic administrative records, protect the website, improve the website where analytics consent is given, and comply with legal or professional obligations.
- Legal basis
We process personal data only where we have a lawful basis under applicable data protection law. Depending on the situation, this may include responding to enquiries, taking steps before providing a service, performing an agreement with you or your organisation, meeting legal obligations, protecting our legitimate professional interests, or relying on your consent.
Where we rely on consent, including for non-essential cookies or analytics, you may withdraw your consent at any time.
- Cookies and analytics
Our website may use necessary cookies to support basic website functionality. With your consent, we may also use Google Analytics to understand how visitors use the website and to improve its content, accessibility, functionality, and performance.
Analytics cookies are not activated unless you consent through the cookie settings. You may refuse or withdraw your consent at any time through the cookie banner or cookie settings.
We do not use analytics information to identify individual visitors, make automated decisions, or create advertising profiles.
- Who may access personal data
Personal data may be accessed only where necessary by Fedoua Ait-Baha and Despoina Konstantinidou, trusted service providers supporting the website, email, hosting, analytics, security, or technical maintenance, and professional advisers or collaborators where relevant to the requested service.
We do not sell personal data or use website enquiries for unrelated marketing.
- International transfers
We aim to process personal data within the European Economic Area wherever possible. Some service providers may process data outside the European Economic Area. Where this happens, appropriate safeguards should be used in accordance with applicable data protection law.
- How long we keep personal data
We keep personal data only for as long as necessary for the purpose for which it was collected, unless a longer period is required or permitted by law. Initial enquiries are normally kept only for a reasonable period needed to respond and manage follow-up. Records connected to professional services may be kept for the period needed to provide the service and meet legal, tax, accounting, insurance, or professional obligations.
When personal data is no longer needed, we will delete it or anonymise it where appropriate.
- Your rights
Subject to applicable data protection law, you may have the right to access your personal data, ask for inaccurate data to be corrected, ask for data to be deleted or restricted, object to certain processing, request a copy of your data where applicable, withdraw consent, or lodge a complaint with a data protection authority.
To exercise your rights, please contact us at info@allvoicesnetwork.com. We may need to verify your identity before responding.
- Security and confidentiality
We take reasonable organisational and technical measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. However, no website, email system, or online communication method is completely secure.
This Privacy Policy concerns personal data submitted through the website and related communications. Separate confidentiality arrangements may apply to mediation, training, advisory work, or other professional services.
- Children’s information
Our website is intended for adults, professionals, and organisations. We do not knowingly invite children to submit personal data directly through the website. Where our work involves children or child-inclusive practice, information concerning children will be handled carefully and only within appropriate professional arrangements, consent, and safeguards.
- Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be published on this website with a new “last updated” date.
- Contact
For any question about this Privacy Policy, please contact:
All Voices Mediation Network
Email: info@allvoicesnetwork.com
Website: www.allvoicesnetwork.com